Support & subscription bot for a network service
The whole customer journey inside one chat: onboarding, payments, renewals and support, connected to the service's admin panel and database.
- Onboarding in two taps: pick a device, get a ready setup
- “Report a problem” flow: guided questions with buttons, while the server collects diagnostics and sends the team one clear summary
- Self-healing: detects outages, finds the cause and restarts the failed part, then reports what happened
- Payments, renewals, referral rewards and a built-in admin panel